Restricted Items

Size and weight restrictions per item

All parcels will be subject to volumetric conversion and the shipment charge will be based on either the volumetric or actual weight, whichever is greater. The volumetric weight of your parcel should be calculated as follows:

By road (maximum weight 31.5kgs)

Length (cm) x width (cm) x height (cm)

÷ 4000 

By air (maximum weight 31.5kgs)

Length (cm) x width (cm) x height (cm)

÷ 5000

Heavyweight (shipments heavier than 31.5kgs, but below 300kgs)

Length (cm) x width (cm) x height (cm)

÷ 3000

Girth calculation

Length cm + 2 x height cm + 2 x width cm


Goods not accepted for carriage or storage:

  • Dangerous goods
  • Hazardous goods
  • Flammable goods
  • Live or dead animals
  • Perishable or frozen food
  • Cash (including cheques or vouchers)
  • Jewellery, fur, antiques, works of art or precious metals
  • Negotiable instruments (including cheques and any vouchers with a face value)
  • Glass
  • Liquids
  • Pornography
  • Firearms
  • Personal effects (suitcases or personal belongings)
  • Any goods prohibited by the law or regulation of any government or public or local authority of any country where the goods are carried