First Link Courier Service

About us

Delivering a minimum of 98.5% overall service level to our Customers in an honest, open and trustworthy manner.
1) Costs/Productivity

Reducing and/or eliminating costs as if it were your own money whilst maximising productivity and ensuring the Health, Safety and Security of our Customers goods and our Colleagues.
2) Cash

The job is not finished until we receivepayment. First Link Courier Service cannot pay money to its people and suppliers until they have been paid in full and preferably on time for our services.
3) People

 As one of the UK’s leading premium express delivery companies we encourage our people to work as a team and focus on delivering the service that our Customers deserve and expect.

We do this by focusing on five key areas which we call The First Link Courier Service Wheel of Success because all five areas are inextricably linked:
4) Customers

Dealing with our Customers in a professional way, which helps us grow our revenues profitably. Our Customers are at the centre of everything we do.
5) Service

Our people underpin everything we do and, as an organisation, the First Link Courier Service Board of Directors are committed to developing people to deliver results in an honest, open and trustworthy manner at all times.

Taking P.R.I.D.E - Personal Responsibility In Delivering Excellence for our Customers, Colleagues and our results is the way to guarantee success.


  • 10% of our profits go towards helping save the environment and endangered animals
  • The first CarbonNeutral courier company in the UK
  • Large fleet of vehicles ranging from small vans to articulated lorries
  • 3 million square feet of storage throughout the UK
  • Internet bookings, tracking and reporting
  • Commitment to quality through ISO9001
  • Active Environmental policy
    Ethical beliefs / Vision statement
  • Socially responsible
  • Same day delivery services throughout the UK
  • Next day parcel delivery services throughout the UK
  • Next day pallet delivery services throughout the UK and Europe
  • Worldwide parcel and freight delivery services
  • Customs brokerage services
  • Long or short term Storage
  • Pick, pack and fulfillment services